1. Packaging and shipping
We ship by International couriers depending on your package, size, and quantity. Usually, we use DHL, UPS, USPS, FedEx, EMS, and TNT. We may ship your products by sea based on the total amount and country you live in.
2. Could we have any discount on postage?
Yes, we have International Express shipping; however, some of our products require production and processing time. Consequently, our express shipping does not guarantee 2 – 3 days delivery for such items. We can use FedEx, UPS or USPS and have the products shipped to anywhere in the world within 9 working days. It will take 9-13 business days by EMS, and 7-11 business days by DHL, depending on the country you live in.
3. We are not responsible for any loss or stolen packages once we ship and provide you the tracking number. If you are unable to track your package, please contact the courier company before contacting us.
- We are not responsible for your country/state’s customs law and clearance.
- We are not responsible if wrong shipping address was provided by the customer.
- We do not ship to PO BOX addresses